In the real estate field, there is no trait or skill more vital to the professional than that of integrity. The clients place complete trust in their provider, relying on the professional's opinion to guide their purchasing decision. The position of trust given to the real estate professional is unequaled among most other professions, and must be assumed with reverence by the provider. In addition to other applicable codes of ethics, the following minimum standards are pledged by each provider to each HomeMedic client:
For home inspections, the inspector must perform a methodical inspection, identifying and reporting the inspectable and non-aesthetic issues in the home. He must make every effort to assure that the home’s substantive issues are properly identified, and potential solutions described. Despite the inspector’s best efforts, perfection occurs rarely in any endeavor. The inspector will not guarantee perfection, as such a claim would be unrealistic and potentially misleading. Should the inspector find that he has missed a substantial and warranted item, he will make an effort to make the situation right with the client. The inspector remains the decision maker as to what remedy may represent the best choice. In no case will the inspector charge additional fees, or rename additional fees as “deductibles” when performing remedial services
For all services, the professional recognizes that a text-based report and photography is no substitute for time spent with the client at the site. The inspector will invite the client to the inspection, thereby allowing the parties to look at issues, discuss them to the client’s satisfaction, and provide clear education and understanding.
For home inspections, the inspector will not modify the house without prior permission from the homeowner. Because gas and main water valves that have been turned off may be turned off for specific unknown reasons, the inspector must not turn them on without prior approval. If the inspector, by homeowner request, is asked to light a fireplace, furnace or water heater, the inspector may use his own judgment.The inspector will not damage walls or other parts of the home in an effort to provide a more complete inspection. Potential inspection points that cannot reasonably be accessed (behind sheetrock, behind heavy boxes, behind panels that are nailed closed, etc), will not be inspected.
The provider must not use his position to cause undue fear in the client, nor shall he communicate the nature of conditions with undue harshness in order to affect negotiations.
As required by the circumstances, the professional provides both verbal and written reports. The verbal report shall include an ongoing discussion as issues are observed at the house, as well as a final verbal summary. The written report is a typed professional text relating to the substantive items found at the home. For home inspections, the report must be factual in nature. Personal opinions, preferences, and non-substantive issues must be minimized or eliminated. Deficiencies must be described clearly, and include site-specific recommendations, including reasonable repair options. The report must prioritize the deficiencies found in the home, identifying and discussing the most relevant issues in paragraph form within the executive summary.
Garth Haslem graduated from BYU with a civil engineering degree in 1984 and a master’s degree in 1985. He worked in the environmental and construction engineering sectors for a bit, then started a business as a home inspector in 1993.
As a licensed engineer, Garth had a competitive advantage in the inspection field. He found the inspection business to be a good match, as he found he could wear Levis and comfortable shoes – and work outside of a cubicle. The direct contact with clients became a huge job perk, and the 2+ decade love affair with home inspections began.
During one of his inspections, Garth met an individual who recommended that he write articles on his experiences. He took the challenge and began a long journey that ends with you reading these paragraphs. Garth has become one of the most successful non-employee writers for KSL.com, Deseret News, and other news outlets. He has published over 40 stories with over 500,000 clicks.
He is also one of the most proliferous creators of video and podcast productions. Let’s just say that we have multiple YouTube channels with hundreds of videos, plus another couple hundred or so podcasts. We’ve stopped counting.
And why is that important? Because we want to reach you; help you solve your needs. We want to help you keep your money in your wallet and your family out of the hospital. Looks like you are well on your way