Finding a great home pro is like the needle in the haystack. It can be difficult to know which is which - everybody has a sales pitch. Despite the polish in the pitch, we all know that some just want your money. Others are service oriented gurus, and their focus is simply to serve you as well as possible. These are the professionals who we allow to carry our flag.
What makes a HomeMedic pro special? Their commitment to placing their clients first. To protecting your family. For our REALTORs, it's about finding the right home for you - not just one you'll buy. To costing themselves money - if that is what it takes - to serve you better. Our pros have additional ethics requirements, specialized knowledge, a commitment to serve, and excellent online reviews.
For example, most home inspectors do it one way: They show up alone, go through the home alone, then give you a quick summary. Not much time for Q&A - they have to get to the next inspection. Not much time for understanding your needs, and not much time for finding out if the home is right for you. We would rather know you were served really well, and have you recommend us to your friends.
We are very careful about who gets to carry our flag. It's not easy to become a REALTOR. It's harder to become a HomeMedic endorsed REALTOR. We think you'll appreciate the results.
Code of Ethics: All HomeMedic endorsed INSPECTORS must follow the HomeMedic Code of Ethics.
Capabilities: First we find the right people, then we train them four different ways. We believe that integrity is the first requirement for our trainees. You can train knowledge, but you can't train integrity. We take the right people, train them to every other inspector's standards, then train them to Home Medic standards. Then we train them with other successful inspectors, then we have ongoing training and review. Only the best are allowed to carry our flag.
Families first: Endorsed pros must place people and families over paycheck. If the home is not right for the client, the professional must say so. The Home Medic pro knows that it's not about getting a single sale done, it's about protecting, serving, and gaining clients for life. Then and only then will those clients refer that pro to their friends and family, and provide absolutely glowing online reviews.
Online reviews: We believe that thrilled clients leave excellent reviews - and if a pro is focused more on getting an great review than on getting a paycheck, everyone benefits. We rely heavily on reviews, and allow only those who are exceptional to represent us.
Up Sells and Add ons: Some inspectors quote a low price on the phone, then stack on up-sells at the house. Termites? Radon? Lead? Mold? Meth? Sprinklers? Air purifier? How about a warranty with that? We believe that if an inspector is in business to stay, the goal is not to max out fees - it's about creating passionate clients. People who refer all of their friends to you, and who wouldn't let their friends use anyone else.
If you're serious, we have a four step training program. First, we get you trained to the same level other inspectors go. Then, we have proprietary online training. While you're doing that, we're training you with the best inspectors out there. After that, and this will not be a suprise, we continue to train you for the rest of your career. You will continue to train and be trained - mentor and mentee. Peer review, peer support, peer assistance. Oh - and we have a lead generation system that nobody else can match. That's just how we roll.
Why you don't want to be a HomeMedic Inspector. Yes, we have this paragraph too. Here's the deal: we only allow the best to carry our flag. If you're about doing less and getting more, or if you want to stiff-arm the client (have them show up for a review at the end), or you want to recommend tests that the client doesn't need because they pad your pocket - well, to put it bluntly, we don't want you. We're looking only for people whose goal is to protect families, and who do the same type of inspection they would do for their own brother or sister. If that's not you, we're not for you.
Technical Knowledge: We provide the agent with a great deal of content at www.homemedicce.com (CE is for continuing education). Core, elective, ethics - it's all there. Endorsed agents must complete at least nine of these hours - we need to know that they're up to speed before they can carry our flag.
Families first: Endorsed agents must place people and families over paycheck. If the home is not right for the client, the agent must resist the sale. The HomeMedic agent knows that it's not about getting a single sale done, it's about protecting, serving, and gaining clients for life. Then and only then will those clients refer that realtor to their friends and family, and provide reviews that reflect a job well done.
Online reviews: Client reviews are extremely important. Thrilled clients leave excellent reviews - and if a REALTOR is focused more on getting an great review than on getting a paycheck, it is evident to everyone.
Here it is. Proprietary training that you can only get only when you join us. Here's a sample of what you'll be trained in:
Air conditioning * Appliances * Asbestos * Attics * Birds * Carbon monoxide * Chimneys * Crawl spaces * Critters (2, 4, 6 and 8 legs - and snakes) * Doors * Drainage * Dryer vents * Electrical * Exterior cladding * Fireplaces * Flashing * Foundations * Furnaces * Garage * Hose bibs * Lead * Meth * Mold * Plumbing * Radon * Roofs * Septic * Smoke Alarms * Sprinklers * Stairs * Structural * Trees * Tubs and showers * Ventilation * Water heaters * Water wells
Marketing * Professionalism * Do's and Don'ts * Wisdom and experienced * Tools
It's quite a bit of training. You'll need it all.